SHOW UP

Terms of Use

As of 05.11.2026

§ 1 Scope and contracting party

These terms apply to the use of the SHOW UP app and the related website. The contracting party is Sports Beat GmbH, Dreischeibenhaus 1, 40211 Düsseldorf, Germany, represented by managing director Katrin Schneider, commercial register HRB 111702, Amtsgericht Düsseldorf (hereafter "SHOW UP", "we"). Purchases in the App Store and on Google Play are additionally subject to Apple's and Google's terms; for the purchase, Apple and Google are your contracting party. Deviating terms of yours do not apply unless we agree in writing. For consumers this version applies in the language in which it is published; the German version prevails.

§ 2 Formation of contract and registration

The contract is formed when you create an account and thereby accept these terms, the privacy policy and the community rules. Registration is free. There is no entitlement to an account; we may refuse registration where there are concrete indications of misuse. At registration you provide truthful information about yourself and keep it up to date. Multiple accounts for the same person are not permitted.

§ 3 Minimum age

Use is permitted from the age of 18. By registering you explicitly confirm that you are at least 18 years old. We check the date of birth. False information entitles us to suspend and delete the account immediately.

§ 4 Account and security

You are responsible for keeping your password secret and for all activity under your account. Choose a secure password and never pass on credentials. If you suspect that someone has access to your account, change the password and inform us. We may inform you about your account by email or push. For sign-in we use sessions with a limited lifetime; after a password change we sign out all sessions.

§ 5 What SHOW UP is – and what it is not

SHOW UP brings people together through shared sport: you find profiles, give Beats, matches and chats arise, you plan Moves (joint sporting meet-ups), take part in lobbies and events and see Sweat Shots from your area. SHOW UP is not a matchmaking agency, not an organiser and not a supervisor. We arrange contact and provide the technical platform. You are responsible yourselves for carrying out a meet-up and for place, time, procedure and safety. We do not guarantee matches, meet-ups or a particular number of contacts.

§ 6 Free and Premium

The core features are free: profile, Discover with a daily allowance, match, chat with your matches, planning and joining Moves, lobbies, events, verification, reporting, blocking, visibility and pause. Without Premium: 10 Beats per day, 3 active chats at a time, 3 profile photos. With Premium: unlimited Beats, 5 active chats at a time, 6 profile photos, 3 direct messages without a match per day, visibility of the names of people who gave you a Beat, names and photos of event participants and anonymous participation in events. Meet-ups and safety features are always free. The app shows the current limits in the Premium overview; we may adjust them when the offer changes.

§ 7 Premium: terms, prices and renewal

Premium comes in four terms: 1 month, 3 months, 6 months and 12 months. The prices follow the offer in the store and are shown to you before purchase; the price displayed in the App Store or on Google Play, including statutory VAT, prevails. Currently €19.99 for one month, €56.99 for three months, €110.99 for six months and €214.99 for twelve months are set. The purchase is made as an in-app purchase through your App Store account with Apple or through Google Play. The price shown in the store prevails. The subscription renews automatically for the same term unless you cancel in time. Apple and Google charge the amount at the start of each new term to the payment method stored there. Before you buy, the app shows the term, the price and the automatic renewal. Billing is handled exclusively by Apple or Google; we receive no payment data.

§ 8 Cancelling the subscription

You can cancel your subscription at any time in the App Store under "Subscriptions" (Apple ID settings) or on Google Play under "Subscriptions". For the renewal not to happen, the cancellation must arrive at least 24 hours before the end of the current term; the terms of the respective store apply. After cancellation Premium runs until the end of the paid term and then ends without any action needed. Cancellation through us is not possible because the purchase contract is with Apple or Google. If you delete your SHOW UP account, the subscription in the store is not terminated by that; cancel it there.

§ 9 Billing, refunds and restoring purchases

Billing, invoices, refunds and goodwill are handled by Apple or Google. For a refund contact the store where you bought. We cannot issue refunds ourselves and cannot make payments to you. If you have a subscription on a new device or after reinstalling, you can reactivate it in the app via "Restore purchases". We compare the state with the store; as soon as the store answers, Premium is unlocked within seconds.

§ 10 Price changes

We may change prices for future terms. For a running subscription the price you confirmed at purchase applies until the end of the current term. Price changes in the store follow Apple's and Google's rules; the store informs you in advance and obtains your consent where required.

§ 11 Codes and vouchers

SHOW UP voucher codes can be redeemed only while the feature is enabled; in store operation it is usually off. Offer and promo codes from Apple and Google are redeemed in the store. Codes are not transferable, not payable in cash and can be used only once per account. Misuse, resale or guessing codes leads to suspension.

§ 12 Right of withdrawal

Consumers generally have a 14-day right of withdrawal for distance contracts. For digital content it expires once we have started performance after you expressly consented and confirmed your knowledge that you thereby lose the right. Performance starts with the purchase and the unlocking of Premium; we obtain the consent and the confirmation in the purchase flow. For purchases in the App Store and on Google Play, the contracting party for the purchase is Apple or Google respectively; withdrawal and refunds follow their terms and run through the store.

§ 13 Your content

You remain the owner of your content (photos, texts, voice messages, details). You grant us the simple, non-transferable right to store and process your content and to display it within the app as far as operation requires: photos in the profile, messages in the chat, Sweat Shots for the unlocked area, share images at your request. The right ends when you delete the content or your account; backups expire according to the periods in the privacy policy. You warrant that you hold the rights to your content, that it violates no one's personality rights and that you upload no third-party content without permission. We may block or delete content that breaches these terms or the community rules.

§ 14 Conduct and community rules

The community rules apply, as found in the app and under Legal. In short: real details and your own, current photos; no hate, no harassment, no sexual content without consent, no spam, no advertising, no recruiting for classes or coaching, no minors. For Moves and events you accept, you turn up or cancel in good time. After every Move we ask both sides whether it took place; a confirmation that you did not turn up affects your Show-up badge.

§ 15 Reports, blocks and measures

You can report profiles, messages, photos and voice messages and block people. We review every report. We have zero tolerance for objectionable content and abusive users. We review reports within 24 hours, remove offending content and remove users who violate these rules. If there is a suspicion of a criminal offence, we reserve the right to involve law enforcement. For breaches we may warn you, remove content, restrict features, suspend the account temporarily or delete it permanently. For serious breaches – such as violence, threats, minors, sexual content without consent – we suspend immediately. We give reasons for measures on request. Where an account is suspended for a breach, we do not refund Premium amounts; refunds follow the store terms.

§ 16 Moves, events and meet-ups

Meet-ups take place outside the app. We recommend meeting in a public place the first time, letting someone know and not sharing addresses, ID details or payment data in the chat. Before a meet-up, check the place, time and the other person's details. For sporting activity: assess your capacity realistically, look after your health and take out insurance if you consider it necessary. You take part at your own risk.

§ 17 Third-party offers

Events, studios, partners and organisers may offer their own services. Those offers come from third parties; the contracting party for participation is the respective provider. We do not conclusively verify details and are not liable for third-party services, but we are liable for our own breach of duty.

§ 18 Availability and changes to the app

We strive for high availability but cannot guarantee it. Maintenance, outages, force majeure and provider interventions can cause interruptions. We keep developing the app and may change, add or discontinue features; for material changes we inform you in the app beforehand.

§ 19 Liability

We are liable without limitation for intent and gross negligence, for injury to life, body or health, for assumed guarantees and under the Product Liability Act. For simple negligence we are liable only for breach of essential contractual obligations (obligations whose fulfilment is indispensable for proper performance and on whose observance you may regularly rely) and limited to the foreseeable damage typical for the contract. We are not liable for the conduct of other members, for the accuracy of other members' details, for arranged meet-ups and their consequences, or for content that members post. For data loss we are liable only for the damage that would have occurred with proper backup by you. Liability under the GDPR remains unaffected.

§ 20 Term and termination

The contract runs for an indefinite period. You can end it at any time without notice by deleting your account in the settings (with password or email code) or using the /konto-loeschen page. We may terminate with 14 days' notice; for breaches also without notice. On termination your data is deleted according to the periods in the privacy policy. A running store subscription you cancel in the store. Amounts already paid are not refunded; refunds follow the store terms.

§ 21 Changes to these terms

We may change these terms where there are objective reasons – such as new features, a changed legal situation or higher security requirements. We announce changes at least six weeks in advance in the app, store the new version with its date and point out your right to object. If you do not object within six weeks, the changed terms are deemed accepted; until then the previous version applies. If you object, you may end the contract without notice. Material changes affecting the core of the contract require your renewed consent. For contracts already concluded, the version you accepted continues to apply unless mandatory law requires otherwise.

§ 22 Apple provisions

For the iOS version obtained through the App Store, the following additionally applies: these terms are between you and SHOW UP, not with Apple. Apple is not obliged to provide maintenance or support for the app. Apple is a third-party beneficiary of these terms and may enforce them against you. You confirm that you are not using the app in a country subject to a US embargo or listed as a prohibited party. Apple is not responsible for claims relating to the app or its use, including product liability, consumer protection, legal violations or third-party rights. For questions, complaints or claims about the app, contact us, not Apple. Apple, the Apple logo and App Store are trademarks of Apple Inc. Google Play and the Google Play logo are trademarks of Google LLC.

§ 23 Governing law and dispute resolution

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection provisions of your habitual residence remain unaffected; in particular you may rely on the rights granted to you by the law of your country of residence. We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration board.

§ 24 Final provisions

Should a provision be invalid, the remainder stays valid; the statutory rule takes the place of the invalid provision. We may transfer rights and obligations under this contract to an affiliated company; we inform you beforehand and you may then end the contract. Questions about these terms and support we answer within 24 hours at hello@show-up.de; in the app you can reach us via "Write to us". The legal notice with all details about the provider is under Legal › Legal notice.